Website Migration

A: If your present web hosting provider can no longer meet the demands of your web site, or when you suffer from continual downtime, or if you are forced to wait for hours for the support team to get back to you, it might be a smart idea to switch your web hosting provider, i.e. to migrate all the files for your websites as well as your databases from your present provider to your new provider. At Cloud Serve Host, we realize that this can be difficult and time–consuming. That is the reason why we will perform all that for you for free!Our highly accomplished technical team reps will transfer your web site content from your current hosting provider to us. Our technicians have a lot of experience migrating web sites and are able to handle everything – from an average WordPress–powered weblog or Joomla^™–based site, to an extremely complex, custom–built web app.

A: We try to accomplish all web site migrations as fast as possible. Nonetheless, we do not have a fixed time frame for web site migrations. There are several factors that you need to consider – the actual size of your site and the workload of our website migration team, etc. We always strive to accomplish each migration in less than 48 hours. With smaller websites, our team usually manages to finish in under 24 hours.

A: We will need the login details for your current web hosting provider’s Control Panel along with the site’s name (domain name).

A: In order for us to start the transfer of your hosting account, you must already have an account with us. Opening an account with us requires that you to disclose the very same info you have given to your old hosting provider. We also have an extremely rigid Privacy Policy, which describes how delicate information is used.

A: While we move your website, it will be available both in your web hosting account with us and in your account with your previous hosting provider. Once the transfer is over, we’ll make sure that everything is functioning properly and that the integrity of your data is not jeopardized prior to notifying you that the migration is complete. Then we’ll instruct you how to move the domain name to your web hosting account with us and how to update your DNS resource records.

A: No. Aside from your login details for the Control Panel, we do not require anything. We will never contact your hosting provider. They will not know anything about the migration either.

A: We support all Linux–driven hosting platforms. In essence, if we can obtain access to your Control Panel, we’ll be able to transfer your website.The only platforms that we don’t support are closed–source web site building platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.