If you acquire your own server, you shall have more flexibility as to what you'll be able to install and run compared to a shared Internet hosting account. With a shared service, you have access only to your own account, hence you're not able to install server-side software. While this is not a concern for the majority of script-driven programs, there are a few that have certain requirements and need specific software to be present on the machine either for some additional functions or for them to work at all. In the event that you have practical knowledge, you won't have any issues to run the server, but if you don't, you may simply not have the capabilities to deal with everything and use the script applications that you want. If this is the case, you'll be able to use our Installation & Troubleshooting upgrade, which means that our system administrators can set up everything for you and help you with any issues that you might face.

Installation and Troubleshooting in VPS Web Hosting

The upgrade can be acquired with all virtual private server solutions we offer and you can add it either during the signup or anytime after through your billing CP. It comes with one hour of custom work on your web server, so our administrators can easily assist you with software installation or setup. They'll furthermore troubleshoot any piece of software you have already installed in case it does not work correctly, so you will not have to waste time to find out what is wrong as they can aid you in a very quick and professional manner. Because this is a one-time upgrade, you could get it only when you need it and if a given task takes a shorter period, the remaining minutes will be available for the future and shall not be reset in the end of the month. This upgrade is useful in case you are unable to do something on your own or if you have our Managed Services upgrade, but the 30 minutes of custom work it includes aren't enough for a particular task.

Installation and Troubleshooting in Dedicated Servers Hosting

The upgrade is available with all of our dedicated servers hosting and as long as you add it, our skilled administrators can assist you with everything on your server. This includes setting up any third-party software that you may want to use on the web server and troubleshooting any script which performs inadequately or does not run at all. Our upgrade includes sixty minutes of work and in case a particular task is not very time-consuming, we shall add the remaining time to your account. You'll be able to see how many minutes are left within your billing CP and use them anytime you need help again. The Installation & Troubleshooting upgrade could be purchased at any moment, so if you need something to be installed in the very beginning, you'll be able to add it to your order during the sign up process, while if you need support afterwards, you can add it from the hosting server billing area. Thirty minutes of custom work are included in our Managed Services pack as well, but if you require more work to be done on the hosting server, the Installation & Troubleshooting upgrade shall be a guarantee that your applications will be installed and set up in the very best possible way.