If you’ve never signed up for a web hosting account or you’re changing companies and the new one uses an account administration tool that you have not seen so far, you may become baffled about how to accomplish a particular task in your account or on your desktop computer. That is the reason why, lots of web hosting providers have created a knowledge base, which encompasses the most common inquiries and difficulties related to the particular platform they use, rather than including only general facts. This type of knowledge base will allow you to find the required information swiftly and easily, so you will not need to commit plenty of time and effort to matters that might require something as simple as pressing a button or ticking off a tick box. Thus, not only can you get things done, but you can also become aware of many new and important facts, both about the way you can manage your account and about the way the hosting service functions in general.

Extensive Online Documentation in Cloud Web Hosting

If you’ve purchased your first cloud web hosting package through our company or have migrated your website over to us, you’ll get used to our platform and our custom-created Hepsia Control Panel in no time thanks to the fact that we have prepared an in-depth web-based knowledge base where you can find all the info that you’ll ever need – both general info with regard to the hosting service as a whole and more concrete info about the separate functions that you can use and the difficulties that you could face. The articles themselves are located in 2 places. The whole article collection is accessible through the Help section of the Control Panel. You can find articles that are dedicated to the different features in each and every Control Panel section too. You can learn how to do practically everything, from enabling an .htaccess file to managing a mailing list, and all the articles feature elaborate guides, so you won’t ever become puzzled because of an ambiguous text. Naturally, if you run into a more specific problem and you don’t find a solution in our knowledge base, you can get in touch with our client care staff members 24x7x365.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated packages feature detailed online help documentation where you will find info on all the features that our custom-created Hepsia Control Panel offers, in addition to solutions to different questions and issues that you might chance upon. All installation manuals include detailed specifications, which goes to say that you won’t have to worry about omitting something if you would like to export a MySQL database, for instance. The troubleshooting articles include different viable causes of certain issues and the solution for each of them, so in case you aren’t able to send emails even though you have the correct outgoing mail server settings, for instance, you can quickly discover what the reason may be and fix the problem with a few clicks in your email client. As Hepsia has quite a few features, you’ll be able to find applicable articles in each single section. If you want to look through all help articles, click on the Help link, which is located in the top right-hand corner of the page.