1 hour ticket response
Our team of techs is focused on providing fast answers to all your queries. We’ll examine your tech support ticket as soon as it’s been delivered and will respond back to you with a solution to your problem within maximum 60 minutes after the customer support ticket submission. In fact, our average tech support ticket response time is twenty minutes.
A Top–Notch Client Care Service
Each member of our help desk support staff has many years of experience in the cloud web hosting industry and the vast majority of them have been with us for at least 5 years. They all are ready to answer all your queries in the most proficient manner possible.
An Easy–to–Navigate Help Center
To help you get a quick suggestion on how to use a particular service, we have integrated a very user–friendly Help section in the Website Control Panel. You can browse through a huge selection of web hosting account management articles and website administration articles, have a glimpse at our F.A.Q. archive or check our instructional video tutorials.
